Services: case studies

Global Knowledge

Project type: Internationalization Consulting, Software Localization and Multilingual Desktop Publishing

Languages: German, French, Spanish, Italian, Japanese and Portuguese

Client Detail: Global Knowledge provides an integrated suite of products and services focused on helping people accept, understand and apply new technology. For the end-user market, Global Knowledge's offerings include OnDemand Personal Navigator™, CustomDOC courseware-compiling tool, a comprehensive and flexible suite of CBT and Skills Assessment products, and the Integrated Learning Solution (ILS) Methodology, a proven, integrated and flexible approach to end user training that guarantees the successful deployment of new Information Technology.

Result: "Global Knowledge develops tools for building self-paced learning and performance support products. In 1999, we decided to take our flagship product, On-Demand, to the international market. I evaluated software localization companies and selected Welocalize as our partner. Since that time, Welocalize has completed significant localization projects for us. The first involved translating our software, documentation and training materials into German, Spanish and French. Welocalize did a great job of guiding us through the process (as it was our first time). The project came in on-budget and close to on-time (the slippage was primarily the result of delays and scope creep on our end). We were very pleased with the quality of the translation and with the excellent support provided by Welocalize. Subsequent efforts have involved localizing later releases of our product and documentation in German, French, Spanish, Italian, Japanese and Portuguese. I would not hesitate to recommend Welocalize to you. They are professionals at what they do and have been a pleasure with which to work."
VP, Product Development

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"I would not hesitate to recommend Welocalize to you. They are professionals at what they do and have been a pleasure with which to work."

Global Knowledge